Payment Options

Payment Options – SootheSense

Effective Date: 09/07/2025

1. Introduction

At SootheSense, we highly value your safety and convenience. We offer a variety of secure and easy-to-use payment methods that comply with all applicable laws and regulations in South Africa.

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards:

  • Visa

  • Mastercard

How it Works:

  • Step 1: Select your preferred card option at checkout.

  • Step 2: Enter your card details, including the card number, expiration date, and CVV code.

  • Step 3: Your payment will be securely processed through our encrypted payment gateway.

  • Step 4: Once approved, you will receive an order confirmation via email.

2.2 Alternative Payment Methods

We also accept the following secure and convenient digital payment options:

  • Shop Pay

  • Apple Pay

  • Google Pay

3. Security and Data Protection

Your security is our highest priority. All transactions are encrypted and processed through secure payment gateways that comply with industry standards.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect your personal and financial information during transmission.

  • PCI Compliance: Our payment processors are Payment Card Industry Data Security Standard (PCI DSS) compliant.

  • POPIA Compliance: We comply with the Protection of Personal Information Act (POPIA) in South Africa.

  • Privacy Policy: Please refer to our Privacy Policy for detailed information on how we handle your data.

4. Customer Support

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service team.

  • Email: Support@soothesense.co.za

  • Phone: 065 921 0078

  • Hours: Monday–Friday, 9 AM to 5 PM SAST

Our support team is available to assist you.